Please read the following carefully before shipping your cargo to ensure smooth processing.
1. Customs Declaration & Tax Refund
Please confirm whether your shipment requires customs declaration and tax refund.
2. Receiver Information in Malaysia or Philippines
Provide the consignee details (name / company name / delivery address / contact number) and clearly affix them to the surface of the shipment.
For shipments to Manila only: Affix the customer code only.
3. Packing List Submission
Submit an electronic version of the packing list, including:
Consignee name, contact number, and delivery address
Product name, quantity, usage, material, and HS code
4. Shipment Tracking Information
Provide the logistics tracking number / courier tracking number / delivery truck license plate number, driver’s contact number, and expected arrival date.
5. Product & Outer Packaging Photos
Submit photos of the products and the outer packaging.
6. Warehouse Address & Delivery Notice
Warehouse Address:
Room 1703A, Building B, Wanguocheng, No. 9 Pinglang Road, Nanwan Street, Longgang District, Shenzhen
Important: Please call us before delivery.
7. Warehouse Receiving Hours
Monday to Friday, 9:00 AM – 6:00 PM (excluding public holidays and special circumstances).
Follow our official WeChat account for the latest updates and holiday schedules.
8. Unacceptable Shipments
To ensure the safety of all customer shipments, we do not accept cargo that is:
Without carton markings
Without a packing list
Without proper packaging
