JDD Logistics operates overseas warehouse service bases in Manila and Cebu, Philippines, as well as a self-operated facility in Kuala Lumpur, Malaysia. The Philippines warehouses cover 5,000 square meters with a daily processing capacity of 5,000 orders, supported by dedicated customer service teams in both countries for rapid response and 24/7 online support. The Kuala Lumpur warehouse is strategically situated in the city's core logistics hub, offering convenient transportation access and covering the entire Malaysian market and surrounding regions. JDD Navigation's external warehouse services include the following:
★ 1. Warehousing services: Provide storage space for goods, including receiving, storing, managing, etc.
★ 2. Order processing: Receive order information from e-commerce platforms, pick, package, and prepare for shipment.
★ 3. Local delivery: Products are directly delivered from overseas warehouses to consumers, usually including local express delivery or postal services.
★ 4. Return processing: Handling consumer returns, including receiving, inspecting, restoring, or returning to the country of origin.
★ 5. Inventory management: Monitor inventory levels, conduct inventory checks, and ensure the accuracy of inventory data.
★ 6. Customer service: Provide customer consultation, order inquiry, logistics tracking and other services.
★ 7. Value added services: product labeling, packaging customization, assembly, quality inspection, photography, etc.
